Terms of Service

Acceptance of Terms

Welcome to Zenzor. These Terms of Service ("Terms") govern your use of our website and services provided by Zenzor B.V. (Registration Number: 45698721), a company incorporated under Dutch law with its registered office at Parkweg 299, 3051 NX Rotterdam, South Holland, Netherlands ("Zenzor", "we", "us", or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Description of Services

Zenzor provides startup funding and investment strategy consultancy services, including but not limited to:

• Funding strategy development and planning
• Pitch deck development and optimisation
• Investor introductions and networking
• Due diligence support and preparation
• Valuation advisory services
• Business growth planning and support

Our services are provided on a consultancy basis and do not constitute financial advice, investment advice, or guarantees of funding success.

User Obligations

By using our services, you agree to:

• Provide accurate, complete, and up-to-date information about your business and funding requirements
• Use our services only for lawful business purposes
• Respect the confidentiality of information shared by other parties through our network
• Not misrepresent your business, financial position, or funding status to potential investors
• Comply with all applicable laws and regulations in your jurisdiction
• Maintain the confidentiality of any proprietary methodologies or strategies shared by Zenzor
• Not use our services to engage in fraudulent, misleading, or deceptive practices

Service Terms and Fees

Our services are provided under separate service agreements that specify the scope of work, deliverables, timelines, and fees. Payment terms are outlined in individual service agreements and invoices. All fees are exclusive of applicable taxes unless otherwise stated. We reserve the right to modify our fees with reasonable notice. Services may be subject to success fees or performance-based compensation as agreed in writing.

Confidentiality

We understand the sensitive nature of startup information and maintain strict confidentiality regarding your business information, financial data, and strategic plans. Both parties agree to keep confidential any proprietary information shared during the course of our engagement. This confidentiality obligation survives the termination of our services and continues indefinitely unless the information becomes publicly available through no fault of the receiving party.

No Guarantee of Results

Whilst we strive to provide excellent service and leverage our expertise and network to support your funding goals, we cannot guarantee that you will secure funding or achieve specific outcomes. Funding decisions rest solely with investors, and numerous factors beyond our control influence these decisions. Our services are provided on a best-efforts basis, and results may vary based on market conditions, business fundamentals, and other factors.

Intellectual Property

All intellectual property rights in our methodologies, templates, processes, and proprietary materials remain the exclusive property of Zenzor. You are granted a limited, non-exclusive licence to use these materials solely in connection with the services we provide. You retain all rights to your business information, but grant us a licence to use such information as necessary to provide our services. Any improvements or developments to our methodologies arising from our engagement remain our intellectual property.

Limitation of Liability

To the maximum extent permitted by law, Zenzor's total liability for any claims arising from or related to our services shall not exceed the total fees paid by you for the specific services giving rise to the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, business interruption, or loss of business opportunities, even if we have been advised of the possibility of such damages. This limitation applies regardless of the legal theory upon which the claim is based.

Indemnification

You agree to indemnify and hold harmless Zenzor, its officers, employees, and agents from any claims, damages, or expenses arising from your use of our services, breach of these Terms, violation of applicable laws, or infringement of third-party rights. This indemnification obligation includes reasonable legal fees and costs incurred in defending against such claims.

Termination

Either party may terminate our service relationship with reasonable notice as specified in the relevant service agreement. We reserve the right to terminate services immediately if you breach these Terms or engage in conduct that we reasonably believe could harm our reputation or business relationships. Upon termination, you remain liable for all fees incurred up to the termination date, and both parties' confidentiality obligations continue. Termination does not affect any accrued rights or obligations of either party.

Privacy and Data Protection

We are committed to protecting your privacy and personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR). Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Governing Law

These Terms shall be governed by and construed in accordance with Dutch law. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts of the Netherlands. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Dispute Resolution

We encourage the resolution of disputes through direct communication and negotiation. If a dispute cannot be resolved amicably, the parties agree to attempt mediation before pursuing litigation. Any mediation shall be conducted in Rotterdam, Netherlands, under the rules of the Netherlands Mediation Institute. If mediation is unsuccessful, disputes shall be resolved through the Dutch court system.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, government regulations, or pandemic-related restrictions. The affected party shall notify the other party promptly and use reasonable efforts to mitigate the impact of such circumstances.

Modifications to Terms

We reserve the right to modify these Terms at any time with reasonable notice. Material changes will be communicated via email or posted prominently on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms. If you do not agree to the modifications, you may terminate your use of our services.

Entire Agreement

These Terms, together with our Privacy Policy and any signed service agreements, constitute the entire agreement between you and Zenzor regarding your use of our services. These Terms supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties. Any modifications must be in writing and signed by both parties.

Contact Information

If you have any questions about these Terms or need clarification on any provisions, please contact us: